SERVICES & FAQ

Included services

Please note: Your kids get a reduced ski pass price. The listed packages and room prices are for adults - your Mini-Me's will receive a reduced individual offer on request.

All prices are quoted in EURO. The Hotel ZILLERTALERHOF reserves the right to charge additional spa or local taxes with the respective room price.

Please note: Your kids get a reduced ski pass price. The listed packages and room prices are for adults - your Mini-Me's will receive a reduced individual offer on request.

All prices are quoted in EURO. The Hotel ZILLERTALERHOF reserves the right to charge…

Hotel in a prime location in Mayrhofen, at the center of attention, but still quiet. Cable cars and railway station are within walking distance – a promenade with restaurants, cafés and shops, as well as the congress center "Europahaus" are only a few meters away from the ZILLERTALERHOF. Plus: Bus stop for Ski- or Hiking-Shuttle right at our doorstep!
Refreshing Welcome Drink at Check-in
ZILLERTALERHOF gourmet half-board - with Alpine Power Breakfast, seasonal cake-buffet and exclusive Fine Alpine Dining
Alpine Power Breakfastfrom our rich buffet – when the weather is nice, check out our sun-terrace! With vital- and superfood corner, various fresh types of bread, a large selection of organic teas and coffee specialties, freshly squeezed fruit- and vegetable juices, regional sausage and cheese delicacies, delicious egg dishes, various mueslis, and daily specials like Bavarian sausage & pretzels, exotic fruits & sparkling wine, Tyrolean farmer's market, sweet pastries and much more.
5-Course Gourmet Menu - proudly presented by our superb chef Silvia. With themed buffets, gala- and barbecue evenings with regional premium products (included with half board). Our Sommelière Katharina is always happy to help and answer any questions regarding our selected wines.
TEA TIME daily between 2pm and 4pm, with fresh fruits, a yummy candy buffet and delicious pastry from Silvia's bakery. When the weather’s fine, we are happy to welcome you on our wonderful sun terrace!
HAPPY HOUR at our HOF BAR! Enjoy refreshing cocktails and the finest of drinks at especially tempting prices - every day from 4pm to 5pm ... on the sun terrace, in our pool area, the WINTERGARTEN or the LOUNGE.
Free Access to the HOF SPA: Our luxurious wellness area with all-year heated in- and outdoor pool at the heart of Mayrhofen. With breathtaking views of the Zillertal mountains, spacious open-air relaxation area with comfortable sun loungers, stylish outdoor relax area, four different saunas (Finnish sauna, organic herbal sauna, Alpine steam bath and infrared sauna), spacious relaxation areas, chillout-zone with sound fountain, hay flower relaxation loungers, heated benches, organic tea bar and detox water station. Furthermore: Our most experienced experts in the art of relaxation are always available for massages and exclusive beauty treatments from BABOR Cosmetics.
Wellness Bag for unlimited well-being. With cuddly bathrobe, sauna towels and stylish slippers.
Free CCTV-controlled Parking lot right at the hotel.
Fresh Mountain Spring Water - freshly bottled in your room.
Free high-speed WLAN everywhere at the premises.
Free Concierge & Leisure Service: Our reception staff is happy to help you with individual leisure planning, lift passes, ski courses, sports-equipment, mountain guides, excursions, tickets, guided tours, and much more. Many local shops also offer exclusive discounts!
Free digital Hotel App with information about the ZILLERTALERHOF, Mayrhofen and the Zillertal region. We are proud member of the "GASTFREUND" community - with our free hotel app we deliver countless useful information directly to your smartphone or tablet. For Android and iOS.
10% discount on sports equipment (skis, boards, bikes, wear, etc.) at our many local partners.

Hotel in a prime location in Mayrhofen, at the center of attention, but still quiet. Cable cars and railway station are within walking distance – a promenade with restaurants, cafés and shops, as well as the congress center "Europahaus" are only a few meters away…

ADDITIONALLY INCLUDED IN SUMMER

Free digital Bike- and Hiking Maps
NEW: Free Trail- and Hiking Tours! As a proud partner of the Naturpark Zillertaler Alpen our guests at ZILLERTALERHOF are welcome to enjoy free guided tours every day!
Free Bike- and Mountainbike Specials! As a certified member of the Tiroler Rad- und Bike-Hotels, we offer our guests numerous free amenities: A secure bike room, bike info corner, bike wash station, drying room for shoes and clothing, service tools, air pump plus various attachments, and more.
Free Minigolf Game: Once per stay, guests at ZILLERTALERHOF receive free admission to one round of free Minigolf at the Mayrhofen Minigolf Course - for as much as the consumption of a drink.
20 % Discount at Golfclub Zillertal Uderns - "The Leading Golf Courses”
NEW: E-bike rental directly in the hotel! (For a fee.)

Free digital Bike- and Hiking Maps
NEW: Free Trail- and Hiking Tours! As a proud partner of the Naturpark Zillertaler Alpen our guests at ZILLERTALERHOF are welcome to enjoy free guided tours every day!
Free Bike- and Mountainbike Specials! As a certified member…

Reductions for children in multi-bedded rooms

0-2 years	EUR 18,00 including cot
3-7 years	50% reduction
8-12 years	30% reduction
from 13 years	10% reduction

There are no reductions for children in family rooms

0-2 years	EUR 18,00 including cot
3-7 years	50% reduction
8-12 years	30% reduction
from 13 years	10% reduction

There are no reductions for children in family rooms

Price Information

Deposit	the international hotel terms and conditions and the deposit amount in accordance with the reservation shall apply
Short stays	Euro 10,- per person and night
Cancellation	4 weeks before arrival no cancellation fee from 4 weeks before arrival onwards 70% of the fotal amount up to 1 week 90% of the total amount No Show 100% of the total amount
Travel cancellation insurance	to avoid any unnecessary costs resulting from cancellations due to illness, death, loss of employment etc., we recommend that you take out travel cancellation insurance. If you are interested, please visit www.europaeische.at
How to pay	cash, EC-card (A, D, NL) and credit cards (Visa, MasterCard/Eurocard for amounts of € 80,- or more)
Bank details	Sparkasse Schwaz Filiale Mayrhofen Acc. No. 0100033406, Sort Code 20510 IBAN: AT21 2051 0001 0003 3406 BIC/SWIFT: SPSC AT 22XXX
Accommodation/Breakfast	for bookings made on a bed and breakfast only basis: we offer a reduction of € 8,- per person per day
Arrival	rooms are available for occupancy from 15.00 hrs. If you plan to arrive after 18:00 hrs, please let us know by telephone, email or fax. Rooms should be vacated by 10:00 hrs on the day of departure
Pets	you may bring your four-legged friend with you on request (supplement: from € 15,- per day excluding food). Please note that pets are not allowed in the restaurant and spa areas.
Cots	on request possible

The hotel industry's general terms of business shall apply

Deposit	the international hotel terms and conditions and the deposit amount in accordance with the reservation shall apply
Short stays	Euro 10,- per person and night
Cancellation	4 weeks before arrival no cancellation fee from 4…

SUSTAINABILITY

Nature rocks! Our environment, the nature and mountains are close to our hearts at ZILLERTALERHOF. Sustainability is far from a catchphrase: The ZILLERTALERHOF actively contributes to reducing the waste of resources in the hotel industry as much as possible. Of course we are not perfect, but you can read what we do in detail here:

We produce our energy with our hotel's own high-efficiency CHP. The required residual energy comes from sustainable hydropower plants in the Zillertal Alps.
Wherever possible we use energy-saving lamps.
Our outdoor and indoor pool and all the hot water are almost fully heated with sustainable solar energy and our hotel's own CHP.
Waste separation is important to us, which is why we consistently separate according to organic matter, paper, glass, metal, plastics and hazardous waste.
As best as possible, we use reusable packaging and creatively work around unnecessary small packaging.
Thanks to our ZILLERTALERHOF community we are able to obtain a large part of the food we use directly from the region, partly even from our own production.
Our high-quality employee clothing was produced sustainably and exclusively for the ZILLERTALERHOF in the sense of the Blue Economy - 100% made by hand and under fair conditions.
Custom made hotel cosmetics - vegan & without dyes, parabens, silicones and mineral oils
Our new beds are manufactured by the Austrian bed manufacturer JOKA, which is the only Austrian mattress-maker to be awarded with the Austrian Environmental Label.
We can’t promise that we never make mistakes, but we can give you our word that we will always do our best.
In-house bike rental & e-bike rental for more sustainable mobility
Free shuttle service to the railway station and the mountain railways (subject to availability)

We produce our energy with our hotel's own high-efficiency CHP. The required residual energy comes from sustainable hydropower plants in the Zillertal Alps.
Wherever possible we use energy-saving lamps.
Our outdoor and indoor pool and all the hot water are almost…