SERVICES & FAQ
Included services
Please note: Your kids get a reduced ski pass price. The listed packages and room prices are for adults - your Mini-Me's will receive a reduced individual offer on request.
All prices are quoted in EURO. The Hotel ZILLERTALERHOF reserves the right to charge additional spa or local taxes with the respective room price.
Please note: Your kids get a reduced ski pass price. The listed packages and room prices are for adults - your Mini-Me's will receive a reduced individual offer on request.
All prices are quoted in EURO. The Hotel ZILLERTALERHOF reserves the right to charge…
- Hotel in a prime location in Mayrhofen, at the center of attention, but still quiet. Cable cars and railway station are within walking distance – a promenade with restaurants, cafés and shops, as well as the congress center "Europahaus" are only a few meters away from the ZILLERTALERHOF. Plus: Bus stop for Ski- or Hiking-Shuttle right at our doorstep!
- Refreshing Welcome Drink at Check-in
- ZILLERTALERHOF gourmet half-board - with Alpine Power Breakfast, seasonal cake-buffet and exclusive Fine Alpine Dining
- Alpine Power Breakfastfrom our rich buffet – when the weather is nice, check out our sun-terrace! With vital- and superfood corner, various fresh types of bread, a large selection of organic teas and coffee specialties, freshly squeezed fruit- and vegetable juices, regional sausage and cheese delicacies, delicious egg dishes, various mueslis, and daily specials like Bavarian sausage & pretzels, exotic fruits & sparkling wine, Tyrolean farmer's market, sweet pastries and much more.
- Fine Alpine Dining: 5-Course Gourmet Menu - proudly presented by our superb chef Silvia. With themed buffets, gala- and barbecue evenings with regional premium products (included with half board). Our Sommelière Katharina is always happy to help and answer any questions regarding our selected wines.
- Fresh pastry and fruits: daily between 2pm and 4pm, with fresh fruits, a yummy candy buffet and delicious pastry from Silvia's bakery. When the weather’s fine, we are happy to welcome you on our wonderful sun terrace!
- HAPPY HOUR at our HOF BAR! Enjoy refreshing cocktails and the finest of drinks at especially tempting prices - every day from 4pm to 5pm ... on the sun terrace, in our pool area, the WINTERGARTEN or the LOUNGE.
- Free Access to the HOF SPA: Our luxurious wellness area with all-year heated in- and outdoor pool at the heart of Mayrhofen. With breathtaking views of the Zillertal mountains, spacious open-air relaxation area with comfortable sun loungers, stylish outdoor relax area, four different saunas (Finnish sauna, organic herbal sauna, Alpine steam bath and infrared sauna), spacious relaxation areas, chillout-zone with sound fountain, hay flower relaxation loungers, heated benches, organic tea bar and detox water station. Furthermore: Our most experienced experts in the art of relaxation are always available for massages and exclusive beauty treatments from BABOR Cosmetics.
- Wellness Bag for unlimited well-being. With cuddly bathrobe, sauna towels and stylish slippers.
- Free CCTV-controlled Parking lot right at the hotel.
- Fresh Mountain Spring Water - freshly bottled in your room.
- Free high-speed WLAN everywhere at the premises.
- Electric charging station (TESLA Destination Charger) for your electric car in the underground car park (free of charge for TESLA cars)
- Free Concierge & Leisure Service: Our reception staff is happy to help you with individual leisure planning, lift passes, ski courses, sports-equipment, mountain guides, excursions, tickets, guided tours, and much more. Many local shops also offer exclusive discounts!
- Free digital Hotel App with information about the ZILLERTALERHOF, Mayrhofen and the Zillertal region. We are proud member of the "GASTFREUND" community - with our free hotel app we deliver countless useful information directly to your smartphone or tablet. For Android and iOS.
- 10% discount on sports equipment (skis, boards, bikes, wear, etc.) at our many local partners.
- Hotel in a prime location in Mayrhofen, at the center of attention, but still quiet. Cable cars and railway station are within walking distance – a promenade with restaurants, cafés and shops, as well as the congress center "Europahaus" are only a few meters away…
ADDITIONALLY INCLUDED IN SUMMER
+ Guided mountain & hiking tours with experienced guides from the Zillertal Nature Park (free of charge, upo availability).
+ Free hotel app with digital city, bike and hiking maps
+ Free bike and bike specials! We are a certified member of the Tiroler Rad- und Bike-Hotel and offer our own free of charge:
- A lockable, monitored bike room
- Bike information corner
- Bike washing station
- Drying room for shoes and clothes
- Tools, air pump, attachments, etc.
+ NEW: E-bike rental directly in the hotel! (for a rental fee)
+ Free mini golf entry fee (once per person/stay, when buying a drink)
+ Free rental of hiking rucksacks and hiking sticks
+ 20% grenfee reduction at the Golf Club Zillertal Uderns - the leading golf courses
+ Guided mountain & hiking tours with experienced guides from the Zillertal Nature Park (free of charge, upo availability).
+ Free hotel app with digital city, bike and hiking maps
+ Free bike and bike specials! We are a certified member of the Tiroler Rad- und…
Reductions for children in multi-bedded rooms
| 0-2 years | EUR 18,00 including cot |
| 3-7 years | 50% reduction |
| 8-12 years | 30% reduction |
| from 13 years | 10% reduction |
There are no reductions for children in family rooms
| 0-2 years | EUR 18,00 including cot |
| 3-7 years | 50% reduction |
| 8-12 years | 30% reduction |
| from 13 years | 10% reduction |
There are no reductions for children in family rooms
Price Information
| Deposit | the international hotel terms and conditions and the deposit amount in accordance with the reservation shall apply |
| Short stays | Euro 10,- per person and night |
| Cancellation | MODERATE CANCELLATION POLICY FOR DIRECT BOOKERS (online, email. telephone) FROM END OF MAY TO END OF NOVEMBER, 2021:
GENERAL CANCELLATION POLICY:
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| Travel cancellation insurance | to avoid any unnecessary costs resulting from cancellations due to illness, death, loss of employment etc., we recommend that you take out travel cancellation insurance. If you are interested, please visit www.europaeische.at |
| How to pay | cash, EC-card (A, D, NL) and credit cards (Visa, MasterCard/Eurocard for amounts of € 80,- or more) |
| Bank details | Sparkasse Schwaz Filiale Mayrhofen Acc. No. 0100033406, Sort Code 20510 IBAN: AT21 2051 0001 0003 3406 BIC/SWIFT: SPSC AT 22XXX |
| Accommodation/Breakfast | for bookings made on a bed and breakfast only basis: we offer a reduction of € 8,- per person per day |
| Arrival | rooms are available for occupancy from 3 pm. If you plan to arrive after 6 pm., please let us know by telephone, email or fax. Rooms should be vacated by 10 am. on the day of departure |
| Pets | you may bring your four-legged friend with you on request (supplement: from € 20,00 per day excluding food). Please note that pets are not allowed in the restaurant and spa areas. |
| Cots | on request possible |
| Deposit | the international hotel terms and conditions and the deposit amount in accordance with the reservation shall apply |
| Short stays | Euro 10,- per person and night |
| Cancellation | MODERATE CANCELLATION POLICY FOR DIRECT BOOKERS… |
SUSTAINABILITY
Nature rocks! Our environment, the nature and mountains are close to our hearts at ZILLERTALERHOF. Sustainability is far from a catchphrase: The ZILLERTALERHOF actively contributes to reducing the waste of resources in the hotel industry as much as possible. Of course we are not perfect, but you can read what we do in detail here:
Nature rocks! Our environment, the nature and mountains are close to our hearts at ZILLERTALERHOF. Sustainability is far from a catchphrase: The ZILLERTALERHOF actively contributes to reducing the waste of resources in the hotel industry as much as possible. Of…
- We produce our energy with our hotel's own high-efficiency CHP. The required residual energy comes from sustainable hydropower plants in the Zillertal Alps.
- Wherever possible we use energy-saving lamps.
- Our outdoor and indoor pool and all the hot water are almost fully heated with sustainable solar energy and our hotel's own CHP.
- Waste separation is important to us, which is why we consistently separate according to organic matter, paper, glass, metal, plastics and hazardous waste.
- As best as possible, we use reusable packaging and creatively work around unnecessary small packaging.
- Thanks to our ZILLERTALERHOF community we are able to obtain a large part of the food we use directly from the region, partly even from our own production.
- Our high-quality employee clothing was produced sustainably and exclusively for the ZILLERTALERHOF in the sense of the Blue Economy - 100% made by hand and under fair conditions.
- Custom made hotel cosmetics - vegan & without dyes, parabens, silicones and mineral oils
- Our new beds are manufactured by the Austrian bed manufacturer JOKA, which is the only Austrian mattress-maker to be awarded with the Austrian Environmental Label.
- We can’t promise that we never make mistakes, but we can give you our word that we will always do our best.
- In-house bike rental & e-bike rental for more sustainable mobility
- Free shuttle service to the railway station and the mountain railways (subject to availability)
- We produce our energy with our hotel's own high-efficiency CHP. The required residual energy comes from sustainable hydropower plants in the Zillertal Alps.
- Wherever possible we use energy-saving lamps.
- Our outdoor and indoor pool and all the hot water are almost…